This means that Deaf AtW customers have to record in the “hours claimed” column the number of hours to make sure that the interpreter is paid for their session fee, which might be more than the hours than is actually worked. E.g. the interpreter is booked for a 2 hour meeting, but their charge is for a half day session, the hours claimed may be for 3 or 3.5 hours.
If the interpreter is booked through an interpreting agency the Deaf person also has to keep a Time Sheet, and as part of that has to record the “hours worked”. This can be a problem because if the hours worked recorded is different from the hours claimed, AtW may not pay the invoice in full.
AtW understand that interpreters and agencies usually charge by sessions, that these sessions may not match hours worked, and that because of this the DP222JP and customer’s timesheet are confusing.
DeafATW has been discussing this issue with the DWP for some time, and will update this information if there is any news to share.
For more information about the information DWP say you need to provide on the claim form etc. click here for the DeafATW update about this.