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AtW Guidance

3/24/2020

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AtW publishes the guidance that AtW Advisers use when they make decisions about your support.  

Click here to see the latest guidance.

It is a long document, but if you download the PDF you can search for things that are relevant to you.  
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Coronavirus / COVID-19

3/18/2020

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Several deaf people, interpreters and agencies have contacted me about arrangements for AtW, especially about signing claim forms and working remotely, because of government advice about working remotely and self isolating because of COVID-19.

I've asked AtW these questions, and will post answers as soon as I have any.

​If you have any questions for AtW about Coronavirus then post them in the comments below this post.

If you want to see information about Coronavirus in BSL, SignHealth have regular updates.

If you are worried that you may have Coronavirus and don't know what to do, you can contact 111 in BSL through InterpreterNOW.  
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    Updates

    Updates have been moved to this Blog, so that you can search by categories.

    The date of the Update is in the Blog.
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    Click on a Blog Category below to see ONLY all the updates in that category.

    Click on the UPDATED category below to see ONLY the updates that have changed because new information has been added. 

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KEEP IN TOUCH:  Sign up for updates  |  Contact   |  ​Updates
HOW TO COMPLAIN  (1):  Top Tips from Deaf People   |  AtW complaints procedure  |  Sample Complaints letters  |  
HOW TO COMPLAIN (2):  Independent Complaints Examiner (ICE)  |  Parliamentary and Health Service Ombudsman (PHSO)
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