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This website is run by Darren Townsend-Handscomb RSLI, an interpreter, trainer & coach, living and working in London.
I've built this website and written the notes because of the lack of information available to support Deaf friends and colleagues in challenging AtW decisions. The information and processes described come from feedback from Deaf people, AtW Guidance, the ICE website, the PHSO website, and feedback from DWP staff. The suggestions about complaining are my own, based on my experience, and that of Deaf colleagues and Interpreters. Other information comes from Deaf people’s and Interpreters’ experiences of dealing with AtW. They are suggestions. I cannot guarantee they will help you, and you use the information and suggestions at your own risk. As all of this is done in my own (limited!) time there's nothing fancy, but I hope it's clear and easy to use. Please contact me below to feedback about the website, to suggest other links, other documents that would be useful to attach, to tell me about updates to AtW documents, or tell me about changes to procedures if AtW are doing something different to what their Guidelines say they should be doing. If you want to help, improve the notes or the spreadsheets, please let me know. |
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I do other stuff too:
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One Green Thing CIC is an environmental not-for-profit company and campaign under development. OGT will support people to take weekly green actions (in English and BSL). Contact me if you're interested in knowing more or being involved.
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You can also contact DeafATW in BSL through the SignVideo "BSL Business Directory"
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30th July 2019
You can now contact DeafATW in BSL using the SignVideo BSL Business Directory. (Thanks SignVideo). All you need is to download the SignVideo app, and then look for DeafATW in the BSL Business Directory. If you leave me a BSL message, remember leave your name and tell me how I can contact you (e.g. email, SMS, FaceTime contact details, etc.). 
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Thanks to all those who have and are supporting DeafATW. To:
All of you who have made suggestions for improvements.
Everyone who sent, and continues to send documents.
Deaf AtW users who have shared your stories.
DWP staff who have sent me information and answered questions so that I can make things clear on DeafATW.
The UK Council on Deafness Employment Group (UKCoD EG) for all their hard work engaging with DWP to improve AtW.
Sense for feedback about website accessibility for Deafblind website users.
Colleagues who supported the translation of the site into BSL, including Matthew Banks for his translation of the information about the Judicial review.
Clive Mason for working so hard to make sure the BSL translation is as good as it can be (and it's bloody brilliant!).
The Media Trust, a charity who work with the media industry to empower charities and communities to have a voice and be heard, and who put me in touch with Suki Beg, Web Content Consultant, responsible for DeafATW's redesign.
Spiros Dimoulis and Jola Piotrowicz for helping with the video editing.
Everyone who has used DeafATW to campaign.
And most of all, to everyone who has told me that DeafATW made a difference.
I look forward to a time when AtW tell people honestly about the complaints process, make fair person centred decisions truly supporting people to obtain, retain, and progress in work, at which point DeafATW will no longer be needed.
All of you who have made suggestions for improvements.
Everyone who sent, and continues to send documents.
Deaf AtW users who have shared your stories.
DWP staff who have sent me information and answered questions so that I can make things clear on DeafATW.
The UK Council on Deafness Employment Group (UKCoD EG) for all their hard work engaging with DWP to improve AtW.
Sense for feedback about website accessibility for Deafblind website users.
Colleagues who supported the translation of the site into BSL, including Matthew Banks for his translation of the information about the Judicial review.
Clive Mason for working so hard to make sure the BSL translation is as good as it can be (and it's bloody brilliant!).
The Media Trust, a charity who work with the media industry to empower charities and communities to have a voice and be heard, and who put me in touch with Suki Beg, Web Content Consultant, responsible for DeafATW's redesign.
Spiros Dimoulis and Jola Piotrowicz for helping with the video editing.
Everyone who has used DeafATW to campaign.
And most of all, to everyone who has told me that DeafATW made a difference.
I look forward to a time when AtW tell people honestly about the complaints process, make fair person centred decisions truly supporting people to obtain, retain, and progress in work, at which point DeafATW will no longer be needed.