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This website is run by Darren Townsend-Handscomb RSLI, an interpreter, trainer & coach, living and working in London.
I've built this website and written the notes because of the lack of information available to support Deaf friends and colleagues in challenging AtW decisions. The information and processes described come from feedback from Deaf people, AtW Guidance, the ICE website, the PHSO website, and feedback from DWP staff. The suggestions about complaining are my own, based on my experience, and that of Deaf colleagues and Interpreters. Other information comes from Deaf people’s and Interpreters’ experiences of dealing with AtW. They are suggestions. I cannot guarantee they will help you, and you use the information and suggestions at your own risk. As all of this is done in my own (limited!) time there's nothing fancy, but I hope it's clear and easy to use. Please contact me below to feedback about the website, to suggest other links, other documents that would be useful to attach, to tell me about updates to AtW documents, or tell me about changes to procedures if AtW are doing something different to what their Guidelines say they should be doing. If you want to help, improve the notes or the spreadsheets, please let me know. |
Thanks to all those who have and are supporting DeafATW.
To all of you who have made suggestions for improvements.
To everyone who sent, and continues to send documents (especially new versions of the guidance).
To Deaf AtW users who have shared your stories.
To DWP staff who have sent me information and answered questions so that I can make things clear on DeafATW.
To Sense for feedback about website accessibility for Deafblind website users.
To colleagues who supported the translation of the site into BSL.
To Clive Mason for working so hard to make sure the BSL translation is as good as it can be (and it's bloody brilliant!).
To the Media Trust, a charity who work with the media industry to empower charities and communities to have a voice and be heard, and who put me in touch with Suki Beg, Web Content Consultant, responsible for DeafATW's redesign.
To Spiros Dimoulis and Jola Piotrowicz for helping with the video editing.
To everyone who has used DeafATW to campaign.
And most of all, to everyone who has told me that DeafATW made a difference.
I look forward to a time when AtW tell people honestly about the complaints process, makes fair person centred decisions truly supporting people to obtain, retain, and progress in work, when DeafATW will no longer needed.
To all of you who have made suggestions for improvements.
To everyone who sent, and continues to send documents (especially new versions of the guidance).
To Deaf AtW users who have shared your stories.
To DWP staff who have sent me information and answered questions so that I can make things clear on DeafATW.
To Sense for feedback about website accessibility for Deafblind website users.
To colleagues who supported the translation of the site into BSL.
To Clive Mason for working so hard to make sure the BSL translation is as good as it can be (and it's bloody brilliant!).
To the Media Trust, a charity who work with the media industry to empower charities and communities to have a voice and be heard, and who put me in touch with Suki Beg, Web Content Consultant, responsible for DeafATW's redesign.
To Spiros Dimoulis and Jola Piotrowicz for helping with the video editing.
To everyone who has used DeafATW to campaign.
And most of all, to everyone who has told me that DeafATW made a difference.
I look forward to a time when AtW tell people honestly about the complaints process, makes fair person centred decisions truly supporting people to obtain, retain, and progress in work, when DeafATW will no longer needed.