Some people have enough AtW support for most of the time, but for some months find they don't have enough hours for face to face interpreting, or enough minutes for remote interpreting (e.g. SignVideo).
This may be because they have extra training at work one month, or have a lot of calls to make, etc.
To help with this, some people have told DeafATW that they have agreed additional (extra) hours (face to face) or minutes (VRI / VRS) to be used when needed, on top of their monthly allowance. For example, an extra 50 hours of interpreting for the year to be used when needed, or an extra 120 minutes VRS/VRI.
This can make things easier for you, and for AtW, because you don't have to keep asking for extra support.
Let DeafATW know if you are able to agree this, or if you have problems.