DeafATW
  • Home
    • Frequently Asked Questions (FAQs)
    • Glossary
    • Links
    • Sign up for updates
  • Updates
  • How to Complain
    • AtWs own Guidance for Advisers
    • Ask AtW to send me my file or their Guidance etc
    • ICE
    • PHSO
    • Help to complain
    • If you need urgent help
  • Apply for & Use AtW
    • ATW for interviews
    • Self Employed etc
  • About
  • Campaign
    • Freedom of Information (FoI) Requests
    • Timeline
    • Judicial Review 2018
    • UKCoD Employment Group meet with DWP 2017-18
    • The Cap, including meeting 2017
    • Three Select Committees 2017
    • Westminster Hall debate 2017
    • DeafATW cap survey 2017
    • Government consultation on disabled people & work 2017 (Green / Command Paper)
    • DeafATW cap survey 2016-17
    • PHSO Investigation into AtW 2014 to 2017
    • DWP Market Review 2014 to 2017 >
      • Information about Sending evidence to the Market Review
    • Additionality - A problem in 2015
    • Petition & March for AtW 2015
    • First DWP AtW Equality Analysis 2015
    • BDF & DWP Deaf Communication Marketplace round table 2014
    • DWP Internal review 2014
    • DeafATW Recommendations 2014
    • 30 hour 'rule'
    • Select Committee Inquiry 2014
    • Ministers for Disability
    • TV, blogs, newspaper re AtW problems
    • Changes to AtW Guidance
  • Archive
    • Updates Archive
    • Updates

Ask for additional hours (face to face interpreting, etc.) or minutes (remote interpreting) to use when needed

1/10/2020

0 Comments

 
18th March 2016

Some people have enough AtW support for most of the time, but for some months find they don't have enough hours for face to face interpreting, or enough minutes for remote interpreting (e.g. SignVideo).

This may be because they have extra training at work one month, or have a lot of calls to make, etc.

To help with this, some people have told DeafATW that they have agreed additional (extra) hours (face to face) or minutes (VRI / VRS) to be used when needed, on top of their monthly allowance.  For example, an extra 50 hours of interpreting for the year to be used when needed, or an extra 120 minutes VRS/VRI.

This can make things easier for you, and for AtW, because you don't have to keep asking for extra support.

Let DeafATW know if you are able to agree this, or if you have problems.
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Updates

    Updates have been moved to this Blog, so that you can search by categories.

    The date of the Update is in the Blog.
    ​
    Click on a Blog Category below to see ONLY all the updates in that category.

    Click on the UPDATED category below to see ONLY the updates that have changed because new information has been added. 

    Archives

    April 2022
    March 2022
    June 2021
    November 2020
    August 2020
    July 2020
    May 2020
    April 2020
    March 2020
    January 2020

    Categories

    All
    Applying For AtW
    AtW Finances / Payments
    Awards / Budgets
    BSL
    Cap
    Claim Forms
    Communication Support At Interview (CSI)
    Coronavirus / COVID 19
    Problems & Solutions
    Reconsideration Requests & Complaining
    Renewals
    Support Workers / CSWs / Interpreters
    Updated

KEEP IN TOUCH:  Sign up for updates  |  Contact   |  ​Updates
HOW TO COMPLAIN  (1):  Top Tips from Deaf People   |  AtW complaints procedure  |  Sample Complaints letters  |  
HOW TO COMPLAIN (2):  Independent Complaints Examiner (ICE)  |  Parliamentary and Health Service Ombudsman (PHSO)
MORE:  Make a Subject Access Request  |  Make a Freedom of Information Request   |   Campaign   |  Updates