You can now apply for Communication Support for Interviews (CSI) online. You can do this online in English, or scroll down the Communication Support for Interview page until you see "British Sign Language (BSL) video relay service". (See screenshot below)
If you use the video relay service (in ATW working hours) you will be connected through a BSL interpreter to an ATW adviser, who will complete the online application with you. You can also now fill in the claim form in BSL the same way, through an interpreter.
Go to the DeafATW for interviews page for full information about applying for CSI, including:
- What you need to do, and what information you need to have ready so that you can apply.
- What happens, and what you need to do, after you apply.
Or click here to download all the information, including screenshots of the online application process.