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How to apply for AtW, a new application or Renewal, in BSL or English

1/10/2020

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You can now make a new AtW Application, or apply for for your AtW Renewal online.  

https://www.gov.uk/access-to-work/apply

https://www.gov.uk/access-to-work/renew

You can do this online in English, or scroll down the Communication Support for Interview page until you see "British Sign Language (BSL) video relay service".  (See screenshot below)

If you use the video relay service (in ATW working hours) you will be connected through a BSL interpreter to an ATW adviser, who will complete the online application with you.  

If you have any problems, email SignVideo at help@signvideo.co.uk

If you haven’t used this before, then first watch this video that explain how to use the service (in BSL and English).  It may look complicated, but isn't really.

Click here to watch the video on YouTube.

DeafATW recommends that at the end of your call with AtW, you ask the AtW call centre or AtW Adviser to send you an email summarising what has been discussed and agreed.  

You should also keep notes of the what was said and agreed on the call.  This is in case later the AtW Adviser says something different has been agreed.
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